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For Hajj & Umrah operators

Run 500 pilgrims like you run 5.

The only platform built specifically for Hajj and Umrah operators. Pilgrim registry with mahram validation, bulk visa batch processing, drag-and-drop room assignment, installment plans, sub-agent commissions, and a live pilgrim portal with journey map.

Trusted by 120+ Hajj & Umrah operators across MENA, Asia, and Europe
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The problem

3 things every hajj & umrah struggle with.

Pilgrim registry in Excel

Every pilgrim = 40 fields. Mahram validation done by hand. Visa batches rekeyed into the consulate's XML format. One mistake = one pilgrim doesn't fly.

Installments tracked on paper

A 12-month payment plan for 400 pilgrims = 4,800 payment reminders. Overdue tracking is manual, chasing WhatsApp messages goes on forever.

200 daily WhatsApp questions

"Where is my visa?" "What's my room number?" "When do we leave for Mina?" Every family member calls twice. Your team drowns in support instead of running operations.

How TravelBoost solves it

4 modules working together — not stitched from a generic CRM.

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Bulk Visa Batch Processing

Register 500 pilgrims once. Auto-validate mahram links, passport expiry, vaccinations. Export in the exact format your maktab requires (Saudi e-Hajj XML, Egyptian maktab spreadsheet, etc.).

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Installment Plans + Auto-reminders

Any payment schedule (fixed monthly, stepped, bespoke). WhatsApp + email reminders go out automatically 7 days before due. Overdue triggers escalation.

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Live Pilgrim Portal

Every pilgrim gets a login-free portal: visa status, hotel + room number, live journey map, prayer times, emergency button, family updates. 200 WhatsApp questions → 0.

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Sub-agent Commissions

Sub-agents enroll pilgrims through their own portal with configurable commission per pilgrim. Auto-attributed, auto-settled.

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Pilgrim Registry

Every pilgrim, every document, one record.

Full pilgrim registry with 40+ fields per person: passport, vaccinations, mahram links, chronic conditions, mobility needs, emergency contacts. Mahram validation is automatic — no more manual family-relationship checks.

  • Full pilgrim profile with 40+ fields
  • Automatic mahram validation
  • Passport expiry alerts 90 days out
  • Bulk edit + bulk export
Read the docs
Every pilgrim, every document, one record.
Visa Batches

Bulk visa processing that your maktab actually accepts.

Build a batch by selecting pilgrims (by group, filter, or manually). Auto-validate all required fields. Export in the exact format your maktab requires — Saudi e-Hajj XML, Egyptian Maktab spreadsheet, Bangladeshi HAB, and more.

  • One-click multi-pilgrim batch export
  • Auto-validation of Saudi rules (mahram, vaccination, expiry)
  • Format-specific templates for 8+ national maktabs
  • Per-pilgrim status tracking (approved/rejected/pending)
Read the docs
Bulk visa processing that your maktab actually accepts.
Pilgrim Portal

Pilgrims answer their own questions.

Every pilgrim gets a login-free personalized portal: visa status, hotel + room assignment, journey map, prayer times for their location, weather in Mecca, emergency button. 200 daily WhatsApp questions → 0.

  • Live countdown to departure
  • Room + hotel assignment shown 7 days before departure
  • Journey map with today's location + tomorrow's destination
  • Emergency button pings the operator's hotline
Read the docs
Pilgrims answer their own questions.
Installments

Payment plans that pay themselves.

Any schedule (fixed monthly, stepped percentages, bespoke). Automatic WhatsApp + email reminders 7 days before due. Overdue = auto-escalation to the account owner. Cash forecast per season updated live.

  • Any custom payment plan
  • WhatsApp + email reminders 7 days ahead
  • Overdue auto-escalation
  • Seasonal cash forecast
Read the docs
Payment plans that pay themselves.
Which plan?

We recommend Growth for hajj & umrah.

The Growth plan includes the full Hajj & Umrah module, unlimited pilgrims, sub-agent management, and the pilgrim portal — the tier every serious Hajj operator needs.

Recommended
Growth
Best fit for hajj & umrah
All 19 modules
Unlimited customers
14-day free trial
FAQ

Common questions about Hajj & Umrah Operators.

Does it support Saudi e-Hajj XML export?
Yes. Direct export in the current Saudi e-Hajj format, plus Egyptian Maktab spreadsheet, Bangladeshi HAB, Indonesian, Malaysian, and Nigerian formats. New formats added on request.
Can pilgrims pay via bank transfer?
Yes. Any payment method — bank transfer (with auto-reconciliation), card (Stripe / PayPal / CMI / Paymob), cash, or in-house wallet. Each installment updates on receipt.
How does the mahram validation work?
Every female pilgrim under 45 must have a linked mahram record on the same booking. The system enforces a valid blood or marriage relationship (father, brother, uncle, husband, adult son). Visa batches cannot export until every mahram check passes.
What if a pilgrim withdraws after the visa is issued?
The withdrawal workflow handles refund per your cancellation policy, voids the visa (with maktab notification template), releases the hotel room back to the allotment pool, and recalculates the group manifest.
Can I run multiple seasons at once (Hajj + Umrah)?
Yes. Multiple simultaneous seasons, unlimited groups per season, unlimited pilgrims per group. The dashboard shows each season side-by-side with KPIs (registrations, collections, visa approval %, room occupancy).

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