1. What is a cookie?
Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. They allow the website to recognise your device and remember information about your visit — such as language preferences, login state, and analytics.
We also use similar technologies: local storage, session storage, andpixels. This policy covers all of them, which we collectively call “cookies”.
2. Categories of cookies we use
2.1 Strictly necessary cookies
These cookies are essential for the Service to work. They cannot be disabled. Without them, features like login, session security, load balancing, and CSRF protection would not function.
| Cookie | Purpose | Duration |
|---|---|---|
tb_session | Keeps you signed in | Session |
tb_csrf | Cross-site request forgery protection | Session |
tb_locale | Remembers your language selection | 1 year |
tb_theme | Remembers light / dark preference | 1 year |
2.2 Analytics cookies
These cookies help us understand how visitors and users interact with the Service — which pages are visited, which features are used, where errors occur — so we can improve the product. We use privacy-preserving analytics that do not track individuals across sites.
| Cookie / provider | Purpose | Duration |
|---|---|---|
_ga (Google Analytics) | Distinguishes unique visitors | 2 years |
_gid (Google Analytics) | Distinguishes unique visitors | 24 hours |
_gat (Google Analytics) | Throttles request rate | 1 minute |
2.3 Functional cookies
These cookies enable enhanced functionality — such as remembering which tour you last opened, keeping multi-step forms filled between steps, or storing recent search terms.
2.4 Marketing cookies
We use a limited number of marketing cookies for advertising campaigns (Google Ads, LinkedIn, Meta) — only to measure the effectiveness of our own campaigns and re-engage visitors who came from them. We do not sell your data to any advertising network. You can opt out at any time.
3. Third-party cookies
Some cookies are set by third-party services embedded in the Service — such as YouTube for tutorial videos, or Intercom for chat support. Those third parties have their own privacy policies, which govern their cookie use. We only embed such third parties where the feature genuinely requires them.
4. How to control cookies
You have three main levers:
- Cookie banner: the first time you visit our site from the EU, UK, or California, we show a banner asking for your consent to non-essential cookies. You can accept, reject, or fine-tune categories at any time from the “Cookie settings” link in the footer.
- Browser controls: most browsers let you block or delete cookies via their settings. See aboutcookies.org for step-by-step instructions. Blocking strictly-necessary cookies will prevent parts of the Service from working.
- Do Not Track: we honour the Do Not Track signal — when set, we disable analytics and marketing cookies for that browser.
5. Changes to this policy
We may update this Cookie Policy when we add or remove cookies. Material changes are notified via the cookie banner on your next visit.
6. Contact
Questions about cookies? Email [email protected].